When you’re a customer, it’s easy—all you need to do is decide what you want to buy, add it to your cart, and then checkout. Orders are paid for either via credit or debit card. A delivery charge is then applied to your order (between QR 10 and QR 25) depending on the product you are ordering and the delivery location. If you order from multiple sellers, this charge will be applied to each order. You will be told how long it will take for your order to be processed and delivered to your door at the time of purchase. The time frame will vary between sellers as some products will take longer to make than others.
At the point of sale, the Education City Marketplace operations team will create a purchase order. An email will be sent to the seller confirming the order, alongside any customer comments or customisation. Then, it is over to the seller to prepare the order to your specifications, whether you are buying a custom print, dog collar, chocolate cake, or handmade toy.
Once the order is prepared, the seller confirms it with Education City Marketplace and delivery is arranged via Snoonu. Snoonu will collect the piece from the seller and deliver it to you. This process is ideal for those unable to sell or buy in a face-to-face setting.
Whether you are a seller or buyer, the team at Education City Marketplace is available to help at every step of the way during this process.
The idea behind Education City Marketplace is to support a growing and thriving entrepreneurial community and empower women and young people. So, at the time of writing, sellers are not required to pay a commission fee to Education City or Qatar Foundation.
The only costs applied are for payment and delivery services. This amounts to 3.5% of the sale cost. Snoonu collects this amount, which is deducted before the sellers’ total earnings are paid to them at the end of each month in one lump sum.
Since going live on 20 August 2020, Education City Marketplace is home to 147 sellers as of October 2021. The burgeoning platform is currently estimated to gain an average of three new sellers a day, with an increasing number of people registering their interest.
Education City Marketplace has transformed the local small-business landscape. This platform offers a variety of local products available for home delivery that is unprecedented in Qatar. Needless to say, it is set to revolutionise your selling and shopping experiences.
Web Form: market.educationcity.qa/en/sellerrequest